GAME MASTER - Bilingual English/Spanish
Closed
Jan 22 2009 11:22AM
NDOORS INTERACTIVE, INC., a U.S. Subsidiary of one of the fastest growing Korean Online Game Entertainment Company is currently seeking highly energetic and reliable individual for the following position for its office in El Segundo, CA.
GAME MASTER – Bilingual English/Spanish
Qualification:
Qualification:
• Bilingual in English/Spanish with excellent written and oral communication skills
• Previous customer service experience and a commitment to superior customer satisfaction
• Team-oriented work attitude with an ability to work independently
• Able to deal with high stress
• Familiarity with PC gaming and MMORPGs
• Strong organizational and time management skills
• Open and flexible schedule including 3rd shifts and afternoon shifts
• Previous customer service experience and a commitment to superior customer satisfaction
• Team-oriented work attitude with an ability to work independently
• Able to deal with high stress
• Familiarity with PC gaming and MMORPGs
• Strong organizational and time management skills
• Open and flexible schedule including 3rd shifts and afternoon shifts
• Must be able to work in a fast-paced, but supportive environment
• Requires strong attention to detail & follow through on User issues
Responsibilities include but not limited to:
• Responsible for resolving users' inquiries, disputes, complaints and ensuring user satisfaction
• Collect, investigate, process, and document various data regarding in-game issues, exploits and
• Collect, investigate, process, and document various data regarding in-game issues, exploits and
bugs
• Educate Users on existing GM support rules and Guidelines
• Act as a liaison between users and various internal departments.
• Provide technical support to end users on game and other game related issues
• Educate Users on existing GM support rules and Guidelines
• Act as a liaison between users and various internal departments.
• Provide technical support to end users on game and other game related issues
• Translating game web sites, forums and announcements from English to Spanish
We offer competitive salaries and benefits including;
1) Health Insurance (PPO or HMO)
2) Dental Insurance
3) Vision Insurance
4) Long-term Disability Insurance
5) Employee Life Insurance
6) Paid Sick & Personal Days
7) Paid Annual Vacation
8) 401K Employee Retirement Plan
9) Education Reimbursement Plan
10) Advancement Opportunity
Candidates must be eligible to work in the U.S. Employee benefits are for full-time employees only, and may change as it is deemed necessary. NDOORS INTERACTIVE IS AN EQUAL OPPORTUNITY EMPLOYEER.
Qualified candidates please send your resume along with the salary history and requirements in MS Word Format to career@ndoorsinc.com
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Copyright © 2008 Ndoors Corporation and Ndoors Interactive Inc., All Rights Reserved.
All Trademarks referenced herein are the properties of Ndoors Corporation,
Ndoors Interactive Inc, and their respective owners.
Ndoors Interactive Inc, and their respective owners.
