NDOORS INTERACTIVE, INC., the U.S. subsidiary of one of the fastest growing Korean online game entertainment companies, NDOORS Corp., is currently seeking a highly energetic and reliable individual for the following position for its office in El Segundo, CA.

Billing Service Coordinator

Qualification:   

•  Strong verbal and written communication skills

•  Previous customer service experience and a commitment to superior customer satisfaction

•  Team-oriented work attitude with an ability to work independently

•  Familiarity with PC gaming and MMORPGs

•  Strong organizational and time management skills

•  Must be able to work in a fast-paced, but supportive environment

•  Requires strong attention to detail & follow through on User issues

•  Superior data gathering and analysis skills

•  Excellent MS Office Suite skills with emphasis on Excel

Responsibilities include but not limited to:

•  Responsible for resolving users' inquiries, disputes, complaints and ensuring user satisfaction for all billing related issues

•  Collect, investigate, process, and document various data regarding chargebacks, security risks, and all other billing related issues

•  Analyzes fraud factors for internal fraud prevention scheme

•  Assist in billing risk analysis and management

•  Act as a liaison between customer service and finance admin

We offer competitive salaries and benefits including:

1) Health Insurance (PPO or HMO 100%)
2) Dental Insurance
3) Vision Insurance
4) Long-term Disability Insurance
5) Employee Life Insurance
6) Paid Sick & Personal Days
7) Paid Annual Vacation
8) 401K Employee Retirement Plan
9) Education Reimbursement Plan
10) Advancement Opportunity and more

Candidates must be eligible to work in the U.S. Local Candidate only.  Employee benefits are for full-time employees only, and may change as it is deemed necessary.  NDOORS INTERACTIVE IS AN EQUAL OPPORTUNITY EMPLOYER.
Qualified candidates please send your resume along with the salary history and requirements in MS Word Format to career@ndoorsinc.com